Orders are fulfilled within 1-2 business days, and usually arrive 2-4 days after shipment.

Due to Department of Agriculture restrictions, we are unable to ship live plant material to the state of California at this time.

All of our plants are treated with pesticides and fungicides with the exception of our Milkweed plants, which have been grown chemical free.

Yes, your plant will arrive in it's plastic nursery pot.

Reach out to support@americanplantexchange.com with photos of the issue and your order number. Someone will be able to assist you within 24-48 business hours.

At this time, we do not offer wholesale shipments.

The photos of our products are of actual plants from our crop and are meant to be a general representation of the plant you will receive. All plants are a little different because they are living things, but we guarantee a plant of similar appearance and size.

Standard shipping is approximately 3-4 Days through UPS Ground. You may upgrade to faster shipping at checkout if you wish to have your plant sooner.

We've put together plant guides to help you with care instructions for your houseplant. You can find them here.

We recommend placing your order at least 7-10 days before you need it to arrive. To avoid potential delays, we do not recommend placing an order and requesting a hold on the plant until a certain day.

If your order has not shipped, you may reach out to support@americanplantexchange.com for any changes you need to make.

Unfortunately we can not accommodate separate addresses on one order. You will have to make separate orders for each address.